I spend my evenings doing admin.
The fix
Run the businessThe weekly jobs run on their own overnight, so they're done before you start.
AI systems for UK businesses
The boring jobs, done before you're up.
Too much of your week lost to admin, chasing and copying? BBI builds AI systems that do those jobs for you, so you get your time back and only step in when a person is needed.
A written plan and a price. No sales calls needed.
Look inside
A business that runs itself overnight.
Every room has a job. Nobody is in any of them.
How it's built
Made from the tools you already use.
No new software to learn. We join up the email, accounts and spreadsheets you already have, so the work moves along by itself.
Find customers
The post room never closes.
Not enough of the right customers? We find the businesses worth talking to, reach them by email and by post, and send every reply straight to you.
- Lead lists
- Outreach set-up
- Websites that get found
Get seen
Content made while you sleep.
No time to post? We turn your own photos and news into posts, videos and newsletters. You just tap approve.
- Social on autopilot
- Short videos
- Newsletters
Run the business
The admin, already done.
Buried in admin? Payments get matched, reports get written and contracts get filed. If anything goes wrong, the system tells you straight away.
- Reports
- Payments
- Contracts
- Inbox and WhatsApp
- Watchers
Morning
You arrive to done.
Seven jobs finished before you got in. One thing needs you, and it's waiting at the top of your inbox.
✓
Running now7 jobs on tonight's list
Scroll to look inside ↓
- Claude
- n8n
- Xero
- Stripe
- Gmail
- Airtable
- Google Sheets
- Notion
- Slack
- Companies House
- Google Maps
- Hunter
- Salesforge
- Calendly
- Documenso
- Cloudflare
- WordPress
- Canva
- Blotato
- Kling
- HeyGen
- ElevenLabs
- DaVinci Resolve
- Mailchimp
- TikTok
- YouTube
- Guesty
- PriceLabs
- Airbnb
- Booking.com
- Perplexity
Sound familiar?
The problems we fix, in plain English.
Most businesses we talk to have at least one of these. Each one has a fix that runs on its own, so you can get back to the part of the job you actually enjoy.
We're always chasing payments.
The fix
Run the businessPayments are matched automatically, and anything missing is flagged the same day.
I don't know who to sell to.
The fix
Find customersA checked list of the right businesses, with the name of the person who decides.
Nobody replies to our emails.
The fix
Find customersEmails that land in the inbox and read like a person wrote them. Replies come straight to you.
We never get round to posting.
The fix
Get seenPosts and videos made from your own photos. You just tap approve.
Things keep falling through the cracks.
The fix
Run the businessChecks run all day and tell you the moment something goes wrong.
Reports take half a day to pull together.
The fix
Run the businessYour numbers land in your inbox every Monday, already written.
Requests get lost in our WhatsApp groups.
The fix
Run the businessEvery request is logged, replies are drafted and urgent ones are flagged.
Our website doesn't bring in any work.
The fix
Find customersA website built to be found on Google and AI search, with every enquiry sent to you.
Got a different one? Tell us the problem →
AI without the jargon
You've heard AI will fix everything. Nobody tells you how.
Agents, LLMs, automations, workflows. Here's what the words actually mean, and what each one would do in your business.
AI
What you hear: AI will change everything about how you work.
- What it means
- Software that can read, write and make simple decisions. Think of a very fast assistant that never gets bored.
- In your business
- It reads a supplier's invoice and puts the numbers into Xero.
AI agent
What you hear: Autonomous agents will run your operations.
- What it means
- An AI that doesn't just answer questions. It gets on with a task, step by step, using your tools.
- In your business
- A booking comes in. It checks the payment, files the paperwork and emails the customer.
Automation
What you hear: Automate everything.
- What it means
- A job that runs by itself, on a schedule or when something happens. Most of it doesn't need AI at all.
- In your business
- At 6am every Monday, the weekly report is built and emailed to the team.
Workflow
What you hear: Streamline your workflows.
- What it means
- The steps a job goes through, written down so a system can follow them the same way every time.
- In your business
- An enquiry arrives, gets checked, goes on your list and has a reply drafted for you.
LLM
What you hear: Powered by the latest large language models.
- What it means
- The engine behind ChatGPT and Claude. It's very good with words: reading, writing and summarising.
- In your business
- It turns a 40-message WhatsApp thread into three clear actions.
Integration
What you hear: Seamless API integrations.
- What it means
- Two pieces of software passing information to each other, so nobody has to copy and paste.
- In your business
- When a customer pays through Stripe, Xero knows about it straight away.
Prompt
What you hear: Prompt engineering.
- What it means
- The instructions you give an AI. Good instructions get good results, so we write and test them for you.
- In your business
- You never write one. You just see the finished work.
Hallucination
What you hear: Watch out for AI hallucinations.
- What it means
- When AI gets something wrong but sounds sure of itself.
- In your business
- It's why our systems check their own work and ask a person whenever they're unsure.
Human in the loop
What you hear: Human-in-the-loop AI.
- What it means
- A person approves the important things before anything goes out.
- In your business
- You tap approve on each social post. Nothing reaches a customer without you.
The short version: AI is a very fast assistant that never gets bored. We set it up, check its work, and make sure a person signs off anything important.
Time saved
Same Monday. Six hours back.
A typical Monday's admin, done by hand and then done by a BBI system.
By hand Monday
- Copy weekend bookings into the spreadsheet1h 30m
- Match card payouts to invoices1h
- Write and send the weekly report1h
- Chase and file signed contracts45m
- Make and post something on social45m
- Find the next people to contact1h 30m
With BBI Monday
- Bookings synced before 6am0m
- Payouts matched, one query sent to you5m
- Weekly report already in your inbox0m
- Contracts filed as soon as they're signed0m
- Today's post approved with one tap1m
- 25 checked leads waiting for you0m
An example week, based on jobs we've automated in our own business.
Services
What we build, room by room.
Each one fixes a problem we had in our own business first. Pick one or several.
Find customers
Not enough of the right customers?
Lead lists
Stop guessing who to contact. You get the right businesses and the person who decides, each one checked so you don't waste time on firms that have closed or moved on.
Outreach set-up
Emails that land in the inbox instead of spam, and letters with real stamps that get opened. Every reply comes straight to you.
Websites that get found
If your website doesn't bring in work, we build one that shows up on Google and AI search tools like ChatGPT, and sends every enquiry to your inbox.
Get seen
No time to keep posting?
Social media on autopilot
Posts and short videos made from your own photos and news. You approve each one with a tap, and it goes out on every platform, on schedule.
Short videos from your photos
Video gets seen more than anything else. We make it from the photos you already have, with music and captions, and nobody has to film.
Newsletters
Stay in touch with past customers without writing every email. We draft it, you approve it, and it goes out.
Run the business
Buried in admin?
AI systems built for your business
Tell us the job that eats your week. We build a system that does it, using the tools you already have, and it only asks you when a person is needed.
Reports that write themselves
No more Monday mornings building spreadsheets. Your numbers land in your inbox, on time, every week.
Payments matched
Stop matching payments by hand. Every payout is matched to its booking or invoice, and anything that doesn't add up is flagged.
Quotes, proposals and contracts
Quote in minutes, not hours. Contracts go out to sign online and file themselves once signed.
Inbox and WhatsApp assistant
Requests stop getting lost in group chats. Every one is logged, replies are drafted and urgent ones are flagged.
Watchers and alerts
Find out something's broken before your customer does. Checks run all day and email you the moment something goes wrong.
Something else? If a person does it the same way every week, we can probably build it.
Describe it →
The toolkit
50 tools, joined up as one.
Some you'll know, some you won't. We use whichever tool does each job best, then join them up so the work moves from one to the next on its own. Every one of these is running in our own businesses today.
AI and automation
The brains and the engine
- ClaudeThe AI that reads, writes and makes the routine decisions
- n8nRuns every workflow, day and night
- PerplexityLive research from across the web
- ApifyCollects information from websites at scale
- PuppeteerA robot browser for websites with no other way in
Admin and teams
Running the back office
- XeroAccounts, receipts and bank matching
- StripeCard payments and payouts
- AirtableThe database behind the systems
- Google Drive and SheetsFiles, folders and spreadsheets
- NotionRunbooks and documentation
- DocumensoContracts signed online
- CalendlyBooking links
- Gmail, WhatsApp and SlackMessages in and out, and alerts to the team
Leads and outreach
Finding and reaching people
- Companies HouseEvery UK company, director and set of accounts
- Google MapsPremises, opening status and reviews
- HunterFinds and checks work email addresses
- MailsfinderFinds the right person's email at a firm
- SalesforgeSends email sequences and gathers the replies
- Primeforge and WarmforgeSending inboxes, warmed up so emails land
- CircleLoopBusiness mobile numbers for the team
Property and bookings
Running 36 homes
- GuestyThe property management system
- PriceLabsNightly prices that follow demand
- Airbnb, Booking.com and VrboWhere the bookings come from
- SafeGuestGuest checks and damage protection
- TrustpilotReviews
Content and social
Getting seen
- CanvaOn-brand graphics and templates
- BlotatoPublishes to every social platform on schedule
- KlingAI film, like the one at the top of this page
- Nano Banana ProAI image creation and editing
- HeyGenAI presenter videos
- ElevenLabsNatural-sounding voiceovers
- DaVinci ResolveProfessional video editing
- Mailchimp and MailerLiteNewsletters and sign-up lists
- Instagram, Facebook, TikTok, YouTube, Pinterest, LinkedInWhere the posts and videos go
Websites
Being found
- WordPress and ElementorWebsites that are easy to change
- Rank MathSearch optimisation
- CloudflareFast, secure hosting, including this site
Named for information only. We're not affiliated with or endorsed by any of these companies.
Proof
Everything we offer, we use ourselves first.
36homes run on these systems at Blue Puffin Stays
612kcompanies screened in a single lead build
162kbusiness owners traced by name
6social platforms posted to automatically
Blue Puffin Stays won the Innovation Award at the Business Awards UK Property Awards 2024.
How it works
From your problem to hours back in your week.
- 1Tell us what's eating your time
A few lines is enough: what you do now, how often, and which tools you use.
- 2Get a plan and a price
We reply by email with what we'd build, how long it takes and what it costs.
- 3We build it and test it
On your own data, alongside how you do it now, until the results match.
- 4You get your time back
It runs every day on its own. You only hear from it when a person is needed.
No sales calls needed. Everything is agreed in writing.
Who builds it
Built by someone who runs a business on it.
I'm Andrew Telling. I run Blue Puffin Stays, a 36-home short-let company, and I build the systems behind it: pricing, payments, reports, guest messages and social media.
BBI is how other businesses can have the same kind of systems built for them. I'm the person behind the scenes making things work, so you'll get clear answers in writing and a system that does what it says.
Andrew Telling
Get started
What's eating your time?
Describe the problem in a few lines. Andrew replies by email with how he'd fix it and what it would cost.
- A written plan, not a sales call
- Built around the tools you already use
- Tested on your real data before it goes live